San Francisco Visitor Info

Home » San Francisco, CA » San Francisco Visitor Info

Jan. 23, 2019, the San Francisco Visitor Information Center (VIC) will call the Moscone Center home. The VIC will open in its new home inside The Moscone Center at 749 Howard St. near Fourth St. one day before the celebration of the completion of the $551 million Moscone Center expansion.

The new location will give San Francisco a modern, high tech, state-of-the-art facility with a very “San Francisco” atmosphere in which to meet and serve visitors, giving them a better experience. The location also provides easy access for our convention guests, while still being within walking distance of major hotels, restaurants, museums, and transportation—including the upcoming Central Subway station at Folsom and Fourth Streets.

749 Howard Street (Inside Moscone Center)

The Visitor Information Center will continue to have the same operating hours, with the flexibility to extend hours to accommodate convention groups meeting at The Moscone Center.


9 a.m.–5 p.m. (Monday–Friday)
9 a.m.–3 p.m. (Weekends and Holidays) *

*This location will open from 9 a.m.–5 p.m. on weekends when a convention is in progress. To view our convention calendar for expanded hours Click Here

Click here to read through our frequently asked questions to start your trip planning today.

Products Sold: CityPASS, Muni 1-, 3- and 7-Day Passports, Cable Car tickets, Explorer Pass, Muni maps, Hop-on-Hop-off bus tickets, and additional Attraction Passes.

Information Desk Services: City Tours, Wine Country Tours, Yosemite Tours, Attraction tickets. Maps, Guides, Tours, Hotel & Restaurant Reservations, Public Transit Tips & Passes, Trip Planning

Other San Francisco Visitor Information Center Locations:

170 O’Farrell St; Macy’s Union Square, Cellar Level

10 a.m.–9 p.m. (Monday-Saturday)
11 a.m.–7 p.m. (Sunday)
Expanded hours seasonally and on certain sale days.

*Not a Muni Passport sales location, please visit the Moscone Center location

Fisherman’s Wharf, Pier 39, Building B, Level 2

California Welcome Center at Pier 39 In Partnership with San Francisco Travel

9 a.m. – 7 p.m. (Daily)
Closed Thanksgiving and Christmas

*Not a CityPass sales or voucher location. Not a Muni Passport sales location

Contact Us:

Phone: 415-391-2000


Email: [email protected]

Chinatown Visitor Information Center (625 Kearney St.)

Monday – Sunday, 9 a.m. – 5 p.m.

*Not a CityPass sales or voucher location. Not a Muni Passport sales location

Email: [email protected]

Order a visitors guide to help plan your trip to San Francisco.

For attractions, tours, hotel and car reservations please call toll free 1-800-637-5196 or visit our ticketing page to purchase online.